Support > Getting Started > What are CANDDi sessions?
What are CANDDi sessions?
When you click on a visitor profile, you may have noticed in the activity section coloured tabs run down the left hand side of a visitors website activity.
These colour changes indicate a new ‘session’.
A ‘session’ is determined when a visitor has first come onto the website in any given period without already visiting. If a visitor is inactive but on your site for more than 30 minutes, any subsequent activity will be considered a new session.